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Jiffy Lube at 6304 Capital Boulevard in Raleigh, North Carolina

Jiffy Lube in 6304 Capital Boulevard, North Carolina: consumer reviews, opening hours, driving directions, photos etc.

Categories: Car repair

Address:

6304 Capital Boulevard,
Raleigh, North Carolina
27616
Get directions

Phone: +1 919-981-0949

Web site: rdu.jiffylube.com

Opening hours Closed now

Today: 08:00 am — 07:00 pm

Sunday
10:00 am — 05:00 pm
Monday
08:00 am — 07:00 pm
Tuesday
08:00 am — 07:00 pm
Wednesday
08:00 am — 07:00 pm
Thursday
08:00 am — 07:00 pm
Friday
08:00 am — 07:00 pm
Saturday
08:00 am — 05:00 pm

Reviews about Jiffy Lube

  • ✪ ✪ ✪ ✪
    I've been using this Jiffy Lube location for years to have work done on our vehicles but I have to share my latest customer service experience with them resulting in my never bringing my business back to them again. My wife went to Jiffy Lube two weeks ago to have her car inspected. During the inspection, the tech told her she had a nail in her tire and he needed to patch the tire. She authorized the repair for $30 had them complete the work. After leaving Jiffy Lube and returning home, the tire that she had repaired went flat (15 minutes later). At that point, the store was closing so I pulled the tire off the next morning to bring it back to the store. I went back to the store and was greeted by a technician named Gary. I explained to him what happened and assured me that he would get it fixed. Rather than having them repatch the tire, I had a good tire in storage that I asked them to mount. He told me that wouldn't be a problem and told me to come back in about 45 minutes. When I returned, I asked Gary how much they charge for mounting and balancing a tire. He told me that the normal fee was $20. I then asked if I could get the $10 difference back from patching the tire and mounting a good tire. Gary quickly asked me to step outside and became confrontational with me saying that we agreed upon just swapping the tire for the good one and that he wasn't going to refund any money. He then proceeded to insist that he would also charge me for the mounting of a different tire if I continued to pursue the matter. At that point I took both tires and left. When I returned home I mounted the new tire and all was well. I then looked at the tire that was supposed to be patched. There was a patch barely adhered to the inside of the tire but there was barely any glue applied to hold the patch in place. It was loosely flapping around by one corner with the equivalent stick of a piece of scotch tape. I then reached out to Jiffy Lube's corporate headquarters and shared my experience. They responded a couple days later and apologized for my experience and told me they would share my comments with the franchisee and have them reach out to me. They told me to let them know if I didn't hear from the owner. Three days went by and still no reply so I reached out to the corporate office again. They said they would reach out again and 7 days later I have yet to hear any more. I'm not going to lose sleep over the $10 I requested back but I will not accept the way I was treated by Gary. I was irate and confrontational and because of that I WILL NOT be doing business with Jiffy Lube again.
    by Me
    August 01, 2018
  • I was in a crazy rush because I was on my way out of state for a week and knew I needed my oil changed before hand. As busy as they were, the entire staff was super friendly, efficient and got me in and out quickly. I was talking to the lady who was up front about my trip and she immediately told the guys doing my oil change to take a quick look at my tires to make sure they were safe for my trip. They went above and beyond my expectations. I will be back.
    by Sarah J
    December 23, 2016
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About Jiffy Lube in Raleigh

Jiffy Lube is located at 6304 Capital Boulevard, Raleigh, North Carolina.